Refund Policy

Last updated: 13/09/2024

This Refund Policy outlines the terms under which Therapist Now provides free trials and manages subscriptions for our Service, using Lemon Squeezy as our payment processor.

1. Free Trial

1.1. We offer a 7-day free trial for new subscribers.

1.2. A valid credit card is required to start the free trial.

1.3. You will not be charged during the 7-day free trial period.

2. Subscription and Charges

2.1. If you do not cancel before the end of the 7-day free trial, your subscription will automatically begin and you will be charged the applicable subscription fee through Lemon Squeezy.

2.2. Subscription charges are non-refundable.

3. Cancellation

3.1. You may cancel your subscription at any time during the free trial period without incurring any charges.

3.2. To cancel, please log in to your Lemon Squeezy account or follow the cancellation instructions provided in your subscription confirmation email.

3.3. If you cancel after the free trial period has ended, your subscription will continue until the end of your current billing cycle, and you will not receive a refund for any unused portion of your subscription.

4. Payment Processing

4.1. All payments and subscriptions are processed securely through Lemon Squeezy.

4.2. For any payment-related issues or disputes, please contact Lemon Squeezy support directly through their platform.

5. Exceptions

5.1. We reserve the right to cancel free trials or subscriptions if we detect abuse of our service or violation of our terms of use.

6. Changes to This Policy

We reserve the right to modify this Policy at any time. Changes will be effective immediately upon posting on our website.

7. Contact Us

If you have any questions about this Policy or your subscription, please contact us at contact@therapist-now.com. For payment-specific inquiries, please refer to Lemon Squeezy's support channels.